Delivery Information

We ship worldwide and use various shipping carriers depending on the shipping transit speed you select at checkout. P.O. Box addresses ship through the United States Postal Service. Please note, we cannot ship express methods to P.O. Boxes. Special arrangements for alternative shipping methods can be made by contacting us.

We respect your privacy. If you require more information please see our privacy policy.

What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?

After the order has been paid, the warehouse needs 1 day to process your order. You will receive a notification once your order has been shipped.

How long will it take for my order to arrive?

95% of our orders are shipped on the next business day. Weekend orders and/or orders that have custom or temporarily out-of-stock items may be slightly delayed. 

Are packages shipped discretely? What do your shipping boxes look like and how are they labeled?

All our orders are shipped discretely for your privacy. We use plain brown boxes, UPS or USPS priority boxes. We ship all our products in discreet packaging each one wrapped in a clear bag to keep sterile and a plain brown box to keep it private at confidential.

International Shipping Methods

For international orders, we ship via United States Postal Service Air Priority Mail, DHL or UPS. International shipping starts at $14.95 and is based on the weight and value of your order. Generally international shipments take 8-12 business days (standard shipping option) or 1-2 business days (express shipping option), from the day of shipment unless Customs causes a delay for some reason.

Notes:

1) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

2) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.